Frequently Asked Questions
Everything you need to know about your Formalist experience.
What is the standard shipping timeframe?
We offer premium express shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-10 business days depending on your location.
How do I ensure I select the correct size?
Every product page features a detailed 'Size & Fit' guide. We recommend taking your measurements and comparing them to our specific garment dimensions to ensure a perfect tailored fit.
What is your return policy for formal wear?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all Formalist tags still attached to be eligible for a full refund.
Do you offer alterations or custom tailoring?
While we do not provide in-house alterations, our garments are designed with generous seam allowances to allow your local tailor to easily make adjustments for a bespoke feel.
Which payment methods are accepted?
Formalist accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my Formalist garments?
To maintain the integrity of our high-quality fabrics, we recommend professional dry cleaning for all suits and evening wear. Specific care instructions are located on the inner label of each piece.